PODCAST: Lauren Roa on the process of creating the Pacers' City Edition Mixtape Uniform

She oversaw the three-year long process. They go on sale Nov. 15.

On this episode, I’m joined by Lauren Roa, the senior director of merchandising and retail to discuss the Pacers Team Store and the new City Edition Mixtape Uniform — from concept to on the court and in her store.

She’s now in her sixth season in this role.

Among the items discussed on this episode:

  • The newly-renovated team store at Gainbridge Fieldhouse, which is open Monday-Saturday 12-5 pm, and is innovative, has improved lighting. They’re focusing on technology and experience, in addition to products. Like at games, it is a cashless experience.

  • What happened to the giant basketball and Boomer inside the store.

  • How ‘90s items and throwbacks have become among the bestsellers, along with the jersey of lottery pick Chris Duarte.

  • Her background in merchandise, working at Finish Line for eight years, returning after previously being an intern to run the team store.

  • The detailed process to design (three years ago) and launch a new uniform, working in conjunction with Nike. “Product is king.”

  • Paying homage to Slick with “Boom Baby!” and individually numbered options.

  • Challenges with the supply chain and how it has impacted all parts of the business.

  • The marketing team’s activation at home games to create a mixtape moment resembling the mixtape promos.

  • Working with Josh Conder (aka Country), the Pacers’ equipment manager, to draft up what uniform the team will wear for each game.

This episode is sponsored by Only Indy Tickets.

For great Pacers tickets, visit OnlyIndyTickets.com. They have great tickets for terrific prices for every game on the schedule. From hard-to-find seats for hot match-ups to bargain tickets that are cheaper than the box office. Only Indy Tickets is your first stop for Pacers tickets and anything else going on in Indianapolis.


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